Trends Report

Top 10 Trends That Will Shape Modern Infrastructure And Operations In 2020

December 6th, 2019
Charles Betz, VP, Research Director
Charles Betz VP, Research Director
With contributors:
Stephanie Balaouras , Julia Caldwell , Diane Lynch

Summary

Infrastructure and operations (I&O) professionals have never been under more pressure to change. From cloud-native approaches to product teams and DevOps, the challenges just keep coming, and many I&O pros report great uncertainty about their career futures. This report describes the top trends that will shape the I&O role in 2020 and summarizes what the modern I&O team should start, continue, and stop using.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.