Trends Report

The Top Three Trends Shaping Information Governance In 2020: Cloud, AI, And Privacy

Key Findings From The Forrester/ARMA International Records Management Survey, Q4 2019

February 20th, 2020
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Daniel Hong , Caleb Ewald , Hailey Colin , Peggy Dostie

Summary

Forrester Research and ARMA International fielded a joint survey of records and information management (RIM) professionals to understand the key trends and challenges facing the profession in 2020. Enterprise architecture (EA) pros must consider these trends as they make informed decisions and continue to support their legal, compliance, and information management peers in their planning for 2020 and beyond. This report summarizes the current trends to inform EA pros regarding support to their legal, compliance and information management peers.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.