New Wave Report

The Forrester New Wave™: EX Management Platforms For Large Enterprises, Q1 2020

Tools And Technology: The Employee Experience Playbook

March 18th, 2020
David Brodeur-Johnson, Principal Analyst
David Brodeur-Johnson Principal Analyst
With contributors:
Pascal Matzke , Faith Adams , Emily Stutzman , Diane Lynch , Peter Harrison

Summary

In Forrester's evaluation of the emerging market for employee experience (EX) management platforms, we identified the 12 most significant ones — Confirmit, CultureIQ, Glint, InMoment, Limeade, MaritzCX, Medallia, Peakon, Qualtrics, Quantum Workplace, QuestionPro, and Ultimate Software — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. CIOs can use this review to select the right partner for their employee experience management needs.

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