Skip to main content

Save or Share this Report

For CIOs

The Forrester New Wave™: EX Management Platforms For Large Enterprises, Q1 2020

Tools And Technology: The Employee Experience Playbook

March 18, 2020

Primary author headshot


Playbook icon

This is the Tools And Technology report in The Employee Experience Playbook For 2021.

Why Read This Report

In Forrester's evaluation of the emerging market for employee experience (EX) management platforms, we identified the 12 most significant ones — Confirmit, CultureIQ, Glint, InMoment, Limeade, MaritzCX, Medallia, Peakon, Qualtrics, Quantum Workplace, QuestionPro, and Ultimate Software — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. CIOs can use this review to select the right partner for their employee experience management needs.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2995 USD).


Table of Contents

  • EX Management Platforms Offer Powerful Insight Into Daily EX
  • EX Management Platforms Evaluation Overview
  • Vendor QuickCards
  • Supplemental Material
  • Related Research Documents

Recommended Research