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For Application Development & Delivery Professionals

Now Tech: Digital Process Automation Services, Q3 2020

Forrester's Overview Of 20 Digital Process Automation Service Providers

September 29, 2020


Why Read This Report

You can use digital process automation (DPA) services to help formulate digital transformation strategy, improve customer experience (CX) with design thinking, and address organizational change management. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) pros should use this report to understand the value they can expect from a DPA service provider and select one based on size and functionality.

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Table of Contents

  • Address Process Automation Opportunities With DPA Services
  • Select Vendors Based On Size And Functionality
  • Align Individual Vendor Solutions To Your Organization's Needs
  • Recommendations

  • Evaluate Vendors For Your Specific Requirements
  • Supplemental Material
  • Related Research Documents

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