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For Infrastructure & Operations Professionals

How To Sell The Value Of DevOps And Continuous Delivery

Business Case: The Modern Technology Operations Playbook

February 22, 2019


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This is the Business Case report in The Modern Technology Operations Playbook For 2020.

Why Read This Brief

Interest in DevOps and continuous delivery is accelerating to support agility, velocity, and quality for today's highly competitive digital world. Infrastructure and operations (I&O) pros need to translate these inherent qualities into business value when building a specific business case for continuous delivery and DevOps initiatives. This report provides guidance to avoid some of the common pitfalls of methodologies that focus too much on cost savings. It also highlights areas where DevOps and continuous delivery efforts affect business outcomes. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • DevOps Needs A Marketing Plan
  • Connect The Dots Of DevOps Value
  • Factor In Investments In Time, Resources, And Organizational Change
  • Consider The Risks Of Both Action And Inaction
  • Supplemental Material
  • Related Research Documents

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